Marcos de Fidelización: Tarjetas perforadas y sellos

Marcos de Fidelización: Tarjetas perforadas y sellos

The most pervasive loyalty program strategy in the world is the punch and stamp cards model. A member collects punches/stamps for purchases, and after earning enough to complete the card, a reward is unlocked, which is usually a free product, such as a coffee. Paper...
The Data Bargain

The Data Bargain

For decades, loyalty has been built on an unspoken bargain. Consumers provide data, and in exchange, they expect value. This data bargain, known as value exchange, has evolved dramatically as technology has reshaped the way companies capture, process, and act on...
11 tipos de programas de fidelización

11 tipos de programas de fidelización

When developing a loyalty program strategy, choosing the right loyalty program framework is a critical decision to drive customer engagement and retention. This requires reviewing all of the different types of loyalty program frameworks available. When it comes to...